Why am I allowed two?
I'm frequently amazed that the computer I carry in my pocket is thousands of times more powerful than early ones that filled huge rooms. My wife, on the other hand, frequently remarks on the fact that by far the largest part of this vast computing power is spent on utterly trivial things.
As I chronicled, I have been sans iPod for the last few days. I really hadn't realized how dependent I had become on it. Although I suppose I was just as dependent on my Palm before that.
It has returned, more than a week sooner than promised, and I am once again attatched to it.
I discovered, in its absense, that I'm no longer able to go back to using the Palm. The touch interface is so intuitive that going back to a stylus, and trying to write with pseudo-letters, is simple too hard to go back to. Score another for technology making us stupid. It's a wonder I can still write at all.
I received either a new one, or a refurb one. I don't know how one would tell the difference. It seems new to me. And it is working perfectly. The return slip confirmed that there was a hardware malfunction, and the other device wasn't fixable. I don't know how common that is, but I'm pretty sure I'll be buying the extended warrantly when I get closer to the one year mark from purchase. And I rather wish now I'd spent the extra $35 to get the Best Buy in-store replacement program.
But, overall, I'm *VERY* impressed with how quickly efficiently Apple handled it. Thanks, Apple.
I spent my lunch break at Best Buy, while the Geek Squad guy attempted to do a restore of the iPod Touch. Twice.
Nice guy, but I always feel very miffed when I'm in a tech support situation and it is assumed that I don't know what I'm doing, and haven't already done the things that they're going to try. Several times. But, of course, this is the only reasonable assumption for them to make.
I then spent nearly two hours on the phone with Apple Tech Support, and, while on the phone, attempted the restore twice more. Once again, the tech support guy was very friendly, and genuinely seemed to know what he was doing, but we did what I'd already done, more than a dozen times already.
Finally, he arranged to have a box sent to me so that I can send it to them to repair or replace.
So, the conclusion is that the board inside the iPod is somehow shot. Or perhaps it's angry at me for my latent belief that Linux is, in fact, a better OS. I don't know. but one way or the other, I'm getting a new iPod, and nobody knows how to fix the one I've got.
I've now devoted several hours to attempting to regain the use of my iPod Touch, deceased since about this time yesterday. I have tried every method that I could find documented anywhere in the intarwebs. I have followed the advice of amazingly helpful people on #iphone on Freenode. But, alas, everything that I've tried results in the same "failed to restore" error message. So I guess I'll be taking this back to Best Buy today and hoping that they'll be willing to do a warranty exchange or something.
Many thanks to all the people who offered me advice and a shoulder to cry on. I'll let you know if, miraculously, something works before I take it back to the store.
Trying the DFU restore for the 48th time ...
I'm caught in the following loop:
... and repeat
Can anyone offer any advice?
